Summary

The customer had three windows with rotten frames and wanted them repaired where possible, and was happy to meet on site before a quote. The main requirement was to assess and repair rather than replace unless necessary, with attention to restoring the frames’ condition. One offer was received and accepted for $750. The agreed scope was to treat the affected wood in the window frames, rebuild and paint the repaired sections, and replace missing putty. The worker responded promptly, met on site as requested and carried out the repairs to reinstate the frames and weatherproof the windows. This work was completed in Avonhead, Christchurch. The customer left a five‑star rating and praised the prompt service, saying they would recommend the worker.