Summary

The customer in Glenfield, Auckland needed a 55-inch TV re-mounted because the previous installation was off-centre and slightly lopsided. They already had a bracket and asked for the TV to be properly centred and levelled. Nine offers were received, with bids ranging from labour-only to options that included supplying a new full-motion mount; the selected offer was $120. After some quick questions to confirm the bracket and wall fixings, the chosen offer progressed from assessment to action: the TV was unhooked, the bracket alignment corrected, and the set was re-mounted squarely and securely. The poster requested a brief phone conversation to confirm details before the job. The agreed outcome was achieved — the TV is now centred and stable — and the customer left a 5-star rating with the comment: "Brilliant and honest person."