Queen mattress removed from a central Te Aro apartment

Summary

The customer wanted a used queen-sized Therapedic mattress picked up from a central city apartment in Te Aro, Wellington. The mattress was about 10 years old with a small tear and visible sweat stains, so it wasn’t suitable for donation. A loading park was nearby and the lift could be used, but the job might need extra hands to load the mattress and there was flexibility on timing. Three offers were received and the selected offer was $70. The arranger discussed help with loading ahead of time, and the pickup progressed from a flexible request to a successful removal despite having to navigate stairs rather than using the lift. The job was completed as requested and the customer left a 5-star review praising great communication, punctuality and helpfulness when the task proved a bit harder than expected.