Summary

The customer needed a straightforward household items removal in Remuera, Auckland: a double bed base and matching mattress that required pickup and disposal. The preferred timing was flexible around Friday 10 July, and disposal costs had to be included in the price. Eight offers came in, covering transport and refuse fees, and the chosen quote was $115. Arrangements were made from the initial request through confirmation of the offer, with a scheduled pickup that covered both collection and disposal at the agreed price. The job was completed as requested, with the items removed and responsibly disposed of. The customer left a positive response: a 5-star rating and the comment "Great communication and friendly service."