Summary

The customer needed a fridge/freezer taken away and disposed of for the YMCA after-school care, listed from Welcome Bay and collected from the after-school building in Selwyn Park, Tauranga. Staff were available from 2:15pm, so timing and safe access were key requirements. The job attracted one offer; the selected offer was $90. Communication ran through a few quick messages: availability was confirmed for the same afternoon, then delayed briefly while the customer waited for a credit-card number from head office and auditors worked in the office. The chosen provider, who had a trailer and reliable 4x4, coordinated timing and arrived a few hours later to collect the appliance. The task was completed with the fridge/freezer disposed of, and the customer left a 5-star review noting “Excellent communication, thanks.”