Summary

The customer had already tried to replace an old toilet seat but the mounting bolts were badly rusted and couldn’t be removed. They asked for help in Torbay, Auckland, specifying the need for someone able to remove corroded bolts and bring the right tools to fit a new seat. Four offers came in; a few responders noted a small extra charge if they were to fit the new seat, but the customer negotiated and selected the $50 offer. An appointment was arranged for 6pm that day and the person who accepted arrived with the necessary tools and experience. The work involved freeing and removing rusted bolts, taking off the old seat and securing the replacement. The job was completed successfully and the customer left a 5-star rating with the comment: "Very good job done, good communication and on time to solve my problem."