Summary

After buying a couch that turned out larger than expected, the customer needed help getting it up a tight hallway and around a stair corner in Auckland CBD, Auckland before Fri 26th Jun. The L section was an ottoman and all cushions were removable, but the job still needed two people and a plan to handle the narrow squeeze. Two offers came in and the customer accepted a $100 offer. The team analysed the photos, decided the sofa would likely have to go up vertically and that removing the feet — and temporarily taking down a balustrade if required — would give the extra clearance. With careful lifting, measured wiggling and refitting of any removed parts, the couch was manoeuvred upstairs without damaging the house. The customer left a five‑star rating and wrote: "incredible people, did everything to get our oversized couch through a tight space and upstairs without any damage to the house."