Summary

The customer needed help moving a king size mattress up stairs in Ellerslie, Auckland. The brief was simple but specific: two strong people and no transport, as the mattress was already staged at the bottom of the stairs. Five offers came in and the chosen offer was $80. On the scheduled day two movers arrived and assessed the stairwell before lifting. Because the mattress was ready to go at the base of the stairs they were able to work quickly and carefully; the lift was completed in under ten minutes and the mattress placed safely on the upper level as requested. The customer left a 5-star rating and commented, "Brilliant, super fast - arrived & got the job done in less than 10 minutes!! Lovely people 😊". The agreed outcome — moving the mattress upstairs — was achieved promptly and to the customer's satisfaction.