Summary

The customer needed help moving a heavy dryer (about 50–60 kg) up to the second floor in Epsom, Auckland. They specified the task had to be completed before 5pm and noted it was a two-person job due to the dryer’s weight. Four offers came in for the job and the customer chose an offer of $80. Communication confirmed availability before 5pm and the need for two people to manage the lift. The team carried the dryer to the required level and the agreed outcome was achieved: the dryer was successfully moved to the second floor. The customer left positive feedback, reflected as a five-star rating, indicating they were satisfied with how the job was handled and completed on schedule.