Guys were cool and friendly and were at the palce before time. But eventhough I specifically said it needs a pallet jack, came with a trolley with a flat tyre. Also came early and picked up the machine before letting me know and before I got to the site. It had the products in it and some of the cans were damaged as they fell off the trays and had to run a test on all the coils again. Overall still a decent job.