Move some furniture internally.

Hi I need help swapping over beds at my house. Queen bed and base downstairs and replace with super king. Items: Bed base x 1 Mattress x 1 Pickup Location: Rothesay Bay, Auckland 0630 Pickup Date: Before Thu, 21st Dec Can anyone help with loading? ❌(No) Any stairs at pickup location? ✅(Yes) 18 Drop-off Location: Rothesay Bay, Auckland 0630 Drop-off Date: Before Thu, 21st Dec Can anyone help with unloading? ❌(No) Any stairs at drop-off location? ✅(Yes) 18 Other Details: Hi I have a queen size bed in my bedroom that I need to relocate in the house. I had a super king that delivered but they couldn't get it up the stairs they suggested either taking off the door or taking it up over the balcony which you can see in the photographs. Thanks