Summary

The customer needed an upright piano moved from Glen Eden to Kelston, a short 10‑minute drive. The piano was heavy but there were no stairs at either location, and the buyer asked about height and weather protection before confirming. Three offers came in and the chosen offer was $289. Communication focused on logistics: the movers confirmed they had a cage trailer, covers, dollies, straps and three people to assist, and they agreed a 4:30pm pickup. Weather was noted as a concern and covers were planned to keep the piano protected during transport. The move proceeded as arranged and the customer left a 5‑star review, commenting “Excellent service.”