Summary

The customer needed four pictures hung in their home and specified that the tradesperson must have the right tools and hooks. The task attracted seven offers, and the selected offer was $160. Communications focused on availability and confirming that labour and materials (hooks/nails) were included in the quote. On the agreed day the tradesperson arrived with the required tools and hooks and worked through each frame to get spacing and alignment right. The job progressed smoothly from initial request to completion in Totara Park, Auckland, and the agreed outcome — all four pictures hung beautifully — was achieved. The customer left a five-star rating and commented: "Great job! Very happy all pictures hung beautifully- very friendly and professional."