Summary

The customer in Burwood, Christchurch wanted the crank mechanism on an adjustable Hills rotary clothesline checked and fixed — the handle was turning but only producing a clunking noise and the line wouldn’t rise. They’d attached photos and mentioned they had a video they couldn’t upload. The main requirement was to assess the crank and either repair it or arrange a replacement; the age of the clothesline was noted as a possible challenge for sourcing parts. One offer was received and the chosen offer amount was 150. The agreed approach was to attempt a repair first, then order a special replacement or fit a new clothesline for an additional $100 if repair proved impossible. No written review was provided after the job.