Summary

The customer needed a one-off clean of a two-storey house in Parnell, Auckland, with a clear request to clean their own bedroom and bathroom only (the other two bedrooms were excluded). They preferred vacuuming in the bedrooms and asked for the lounge, kitchen and one bathroom to be attended to; flexible scheduling and clarification of areas were important constraints. The job required two professional cleaners and use of cleaning products. After a few clarifying messages to confirm which rooms to clean, the task received four offers and a $145 offer was accepted. A suitable time was arranged for the following day, the cleaners completed vacuuming, dusting, mopping and wiping down surfaces as agreed, and the job was completed to the requested standard in Parnell, Auckland. The outcome was noted as positive and a five-star rating was recorded.