Summary

The customer needed a curtain rail fixed after the brackets holding it had broken. They asked for new brackets to be fitted and shared photos when asked for clarification. Two offers came in: one excluded the price of brackets while the other included them. After reviewing the options the customer accepted an offer of $170. The job progressed from the initial request and questions about the brackets to the supply and fitting of replacement brackets, with the agreed outcome that the curtain rail would be fixed. The work was completed in Cashmere, Christchurch, and the customer left a 5-star rating with the comment "Excellent work".