Summary

The customer needed the top rim of a trampoline fixed after a wooden section broke near the steel frame. They wanted the specific broken parts identified, the right spares provided and the new pieces assembled so the trampoline would be safe to use again in Birkenhead, Auckland. Early messages focused on identifying materials and getting photos of the undamaged side to check compatibility. The customer arranged to collect replacement parts and confirmed the assembly cost during the conversation. Two offers were received for the job and the selected offer amount was $80 (the poster had also discussed a $50 assembly cost earlier). Once the parts were on hand the repair proceeded smoothly, with the frame reassembled and the top rim secured. The customer left a 5-star review: "Good communicator and job well done! Thanks ".