Summary

The customer needed two IKEA Vindkast pendant lamps hung in the children’s room, one hung in the study, two bathroom extractor fans inspected and diagnosed, and living-area light bulbs replaced. The pendants and bulbs were supplied by the customer, and the extractor fans were to be inspected only, with any repairs or replacement parts quoted separately. A key challenge was determining the exact issue with the extractor fans. The job in Three Kings, Auckland progressed from an enquiry to an on-site visit where the pendants were installed and the living-area bulbs replaced. Both extractor fans were tested and diagnosed, and an on-site quote was offered should repairs be required. Four offers were received, and the customer selected the $260 offer; the job finished with a 5-star result, and the customer review read: Great communication and service thank you. A certificate of compliance was provided and the work was covered by insurance.