Summary

The customer needed two double-door sliding-door IKEA wardrobes and one IKEA Billy bookcase with doors assembled in Leamington, Cambridge. Important requirements were clarity on dimensions, tools and experience as a registered IKEA installer, and availability to fit around the customer’s work schedule. Two offers were received; one out-of-town respondent highlighted travel costs, while the selected offer of $200 came from an installer who confirmed they had the right tools and experience and could attend on a Sunday morning (with possible Friday availability). Communication focused on confirming dimensions and finding a mutually suitable date as the customer tried to get time off work. The assembler completed the flat-pack builds as requested, and the customer left a 5-star review saying, “Amazing job thank you!”