Summary

The customer wanted a Weber Q3100 collected from Mitre 10 Richmond Rd in Ponsonby and delivered to their house in Ponsonby, Auckland, then put together on site. The brief was straightforward: pickup, delivery to the specified address and assembly of the BBQ without any special access issues. Four offers were received and the customer accepted the $120 offer. The task progressed smoothly from the initial request — arranging a pickup time at Mitre 10 — through delivery to the house and on-site assembly. Packaging was removed and taken away as part of the job, and the agreed outcome (BBQ picked up and assembled) was achieved. The customer left a five-star rating and praised the punctual, friendly service and the fact the packaging was cleared away.