Summary

The customer needed several Mocka flat packs assembled: an entertainment unit, a trundler bed and a set of standard drawers, with the king bed noted as optional. Timing was the main constraint — the customer preferred work during evenings or weekends and was comfortable leaving the door unlocked to allow access. Three offers came in and the selected offer was $300. After a short back-and-forth to confirm which items to prioritise and whether anything could be taken away for assembly, the team agreed to take the entertainment unit and drawers away for work and return them once complete, leaving the king bed until later. The job was finished to the customer’s satisfaction and they left a 5-star review saying, “Amazing service!”.