Summary

The customer in Birkdale, Auckland, needed a new Samsung heat pump dryer installed to replace an existing wall-mounted 6kg unit. They specifically wanted the 9kg replacement mounted on the wall and for the existing wall ducting to be reused; the new dryer’s size being similar to the old one made the swap straightforward. The main challenge was safely removing the old unit and fitting the heavier-capacity dryer without altering the wall mounting or ducting. The task attracted 2 offers, and the Selected Offer was $120. After checking mounting points and duct alignment, the installer removed the old dryer, used the existing ducting and secured the new Samsung unit in place, achieving the agreed outcome of a successful installation. The customer left a positive review and a 5-star rating, noting the work exceeded expectations.