Summary

The customer needed an old wall-mounted dryer taken down and a new one mounted, with the old unit’s packaging removed. They specified that a new mounting kit was required because the dryer brackets were not included and asked whether the original holes could be reused. Four offers were received and the selected offer was $150, which covered removal and installation work in Remuera, Auckland. The job moved from the initial enquiry to a scheduled visit at 10am and proceeded with fitting a new mounting kit, securing the new dryer and clearing away the old dryer and all packaging. The customer left a positive rating of 5 stars and wrote: "Excellent service, on time and very pleasant to deal with. Would get them again." The agreed outcome was met in full.